Find a sustainable pace for your practice, in seconds a day.

Yes. Everything is encrypted in transit and at rest, and held on a UK/EU-hosted database protected by row-level security — each person can only ever read their own records. Tidemark holds no patient data; it is a workforce and wellbeing tool, not a clinical system. The company is ICO-registered and the security headers and controls are set out on the Security page.

No one sees your individual entries unless you choose to share them. Within a practice, your lead only sees aggregated totals — never a row for you and never your day-by-day diary. To protect everyone's privacy, any team figure needs at least three clinicians to have contributed before it appears. The optional cross-practice comparison goes further: it is opt-in, shown only against a band of similar practices (never named), and needs at least 12 practices before a single figure renders. You can read the full guarantees on the Privacy page.

No. Tidemark is built and run by an independent company (Studystreaks Ltd). It exists to help practices evidence their real workload for their own governance, appraisals and safe-working conversations — not as an NHS or health-board reporting tool. Practices own their data and can export or delete it at any time.

A GP contract is usually built around a 40–46 week clinical year, but the work that falls outside those booked sessions — admin, results, cover, supervision — is largely invisible. We call that the Hidden Workload. Measuring it shows whether demand is sustainable, where the pressure actually sits, and gives a practice honest evidence to protect the team instead of relying on impression.

Because every minute is tagged to one of the six domains of GP work, you can see exactly where time goes — and where it is missing. That spots supervision gaps, shows whether training time is protected, supports appraisals and revalidation, and gives you evidence to justify additional roles (ARNRS pharmacists, physios, mental-health practitioners) or sessional cover where it is genuinely needed.

Yes. Tidemark is a PWA you can install to your home screen. If you lose signal, your entries are queued on the phone and sync the moment you are back online, and your sign-in stays open through short outages so you are never locked out in a dead zone.