Tidemark
Tidemark

Find a sustainable pace for your practice, in seconds a day.

Effortless workload tracking to evidence demand, protect team wellbeing, and keep working safely across your team — with continuity of care measured two ways.

A tidemark is the line left on the wall after the water drops — proof of how high it got. A recorded day does the same job.

Built for GP practices across the UK, Ireland, Australia, Canada and New Zealand — with local safe-working guidance and currency for each. Anywhere else, choose International and your hours are measured against general safe-working guidance.

  • UK
  • Ireland
  • Australia
  • Canada
  • New Zealand
  • International

Paper by the desk, a tap on screen, or just say it

Tick a paper sheet through the day and photograph it, tap the same grid on screen, or say your day out loud.

Paper sheet

Print it, keep it by the desk, then snap a photo. The app reads it for you.

On screen

Tap the same grid on your phone — same fields, same record, no paper.

Voice note

Say your day in about 20 seconds. It drafts from your usual days and you check it before saving.

Why Tidemark?

Numbers instead of anecdotes

Turn 'we're all drowning' into reports on hidden workload and session overruns, ready to send on.

A few seconds at the end of the day

Three quick 1–5 scores, contact counts and a note — no stopwatch, no timesheet.

Anonymised by default

Practice figures pool and only show when at least three people contribute, so no one is singled out.

Continuity, two ways

A daily 1–5 felt-continuity score sits beside your published UPC or SLICC, so you see whether the figures your team experiences match the ones you report.

One Sprint Week, one clear picture.

Run a five-day Sprint Week each quarter for a before-and-after comparison, plus PDF, PowerPoint, Excel and CSV exports.

See a worked sprint report

What you get

  • Admin hours counted against your roster
  • A case for locum funding, backed by your figures
  • Duty allocation based on recorded workload

Continuity of care — measured two ways

Tidemark captures both how well clinicians feel they know their patients and the practice's published continuity indices, then shows the gap between them.

Felt by your team

A daily 1–5 score clinicians already log — no extra system, no audit. Contact-weighted so busy days count more, and pooled across the practice for a team picture.

Your published figures

Enter the UPC, SLICC or aSLICC the practice already has. Tidemark keeps the number, its source and its period, labelled by measure.

Published figures sit beside national benchmarks for the UK, Ireland, Australia, Canada and New Zealand — with direct links to each national dashboard.

Pricing

One annual invoice. 3-month free trial, unlimited exports. All prices exclude VAT. UK VAT at 20% is added at checkout, so the amount you pay is higher than the headline price.

Solo clinician

£50

+ VAT per year · £60 inc. VAT

For sessional and locum GPs. Log sessions at any practice.

  • Log sessions at any practice you work at
  • All reports and exports included
  • 3-month free trial, cancel any time

Practice team

£200

+ VAT per year from — by list size (1–5 clinicians)

One flat annual payment covers everyone on your roster. Short cover under 7 days is free.

  • Small practice1–5 clinicians£200 + VAT/yr£240 inc. VAT
  • Medium practice6–11 clinicians£440 + VAT/yr£528 inc. VAT
  • Large practice12–22 clinicians£720 + VAT/yr£864 inc. VAT
  • Very large practice23+ clinicians£900 + VAT/yr£1,080 inc. VAT
Start free trial

Common questions

Privacy, who can see what, and why your true workload matters.

Is my data safe?
Yes. Everything is encrypted in transit and at rest, and held on a UK/EU-hosted database protected by row-level security — each person can only ever read their own records. Tidemark holds no patient data; it is a workforce and wellbeing tool, not a clinical system. The company is ICO-registered and the security headers and controls are set out on the Security page.
Can anyone else see my, or our practice's, scores?
No one sees your individual entries unless you choose to share them. Within a practice, your lead only sees aggregated totals — never your row by row day. To protect everyone's privacy, any team figure needs at least three clinicians to have contributed before it appears. The optional cross-practice comparison goes further: it is opt-in, shown only against a band of similar practices (never named), and needs at least 12 practices before a single figure renders. You can read the full guarantees on the Privacy page.
Is this run by the government?
No. Tidemark is built and run by an independent company (Studystreaks Ltd). It exists to help practices evidence their real workload for their own governance, appraisals and safe-working conversations — not as an NHS or health-board reporting tool. Practices own their data and can export or delete it at any time.
Why is knowing our true workload important?
A GP contract is usually built around a 40–46 week clinical year, but the work that falls outside those booked sessions — admin, results, cover, supervision — is largely invisible. We call that the Hidden Workload. Measuring it shows whether demand is sustainable, where the pressure actually sits, and gives a practice honest evidence to protect the team instead of relying on impression.
How can knowing my true workload help us develop our team?
Because every minute is tagged to one of the six domains of GP work, you can see exactly where time goes — and where it is missing. That spots supervision gaps, shows whether training time is protected, supports appraisals and revalidation, and gives you evidence to justify additional roles (ARNRS pharmacists, physios, mental-health practitioners) or sessional cover where it is genuinely needed.
Does it work offline on a phone?
Yes. Tidemark is a PWA you can install to your home screen. If you lose signal, your entries are queued on the phone and sync the moment you are back online, and your sign-in stays open through short outages so you are never locked out in a dead zone.

See all questions

Six domains of GP work, measured

  • Direct Clinical Care D1
  • Indirect Clinical Care D2
  • Running the Practice D3
  • Supervision & Training D4
  • Quality Improvement & Cluster Work D5
  • Professional Responsibilities D6

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