My work

Sample days for one GP, drawn exactly as the app draws them — every figure below is calculated from the logged days, not typed in.

18 Jul 2026 – 16 Oct 2026

41 days logged in this 90-day window (18 Jul 2026 – 16 Oct 2026). Every card below uses the same window unless it says otherwise.

The headline numbers

Busiest day: 46 contacts
Hours a week: 31.4h
Hidden workload: 1.2h/wk
Compliance: Well above the guide

Safe working checks

Governance Engine: BMA Scotland 2026× Well above the guide

Above · Daily contacts above the guide46 contacts (limit 25 contacts)
41 days were above the guide of 25 contacts, with a busiest day of 46 (21 more).
OK · Consulting time within the guide2.8 hrs/session (limit 3 hrs/session)
Direct consulting averaged 2.8h a BMA standard session, within the 3h guide. Across 82 clinical sessions in 41 logged days.
Watch · Mental demand higher on duty days4.4 out of 5 (limit 4)
Duty days averaged 4.4/5 for mental demand, at or above 4, while the average across all 41 logged days was 3.5/5.
Watch · More interruptions on duty days11.4 out of day (limit 10)
Duty days had 11.4 interruptions a day, above 10, while the average across all 41 logged days was 7.4.
OK · Workload within contract4 % (limit 10 %)
Work recorded in the Outside your sessions step came to 1h a week, which is 4% of contracted hours. Based on 41 logged days.

Daily safe workload & contact gauge

Contacts were above the safe working limit on some days. Worth raising with the team if it keeps happening.

Consulting time within sessions

Where the extra time goes

Professional 100% (15h)

Evening at the practice7h 35m · 51%
Working at home3h 40m · 24%
Weekend / day off2h 35m · 17%
Early starts1h 10m · 8%

Contracted time 388h 45m · additional 4% (15h) in 90 days.

The contracted week here is 32h — 7 clinical and 1 non-clinical sessions of 4h.

Workload fingerprint

403h 45m41 days · 90d

D1a Direct care56%226h
D1b Triage & online10%42h 15m
D2 Indirect care15%58h 45m
D3 Practice5%19h 55m
D4 Supervision4%16h
D5 QI & cluster2%9h 30m
D6 Professional8%31h 20m

You and your team average

D1a Direct careYou 56% · Practice 55%
D1b Triage & onlineYou 10% · Practice 11%
D2 Indirect careYou 15% · Practice 14%
D3 PracticeYou 5% · Practice 5%
D4 SupervisionYou 4% · Practice 4%
D5 QI & clusterYou 2% · Practice 2%
D6 ProfessionalYou 8% · Practice 8%

Dark bar: you. Light bar: the team average. Team figures are combined totals only.

You logged 31h 24m a week in this period. The team average is 29h 16m a week — you are 2h 8m a week above the average.

Patient contact profile

Standard consultation48% · 670
One-touch / triage disposal22% · 311
Brief transactional17% · 240
Extended / complex10% · 139
Home & care home visit2% · 26

1386 contacts in total.

Work patients do not see

Direct care: 17.6 hrs/wk
Triage & online: 3.3 hrs/wk
Indirect care: 4.6 hrs/wk

31% of clinical activity — 101h — was triage, results, letters and prescribing rather than consulting.

Triage on duty days

Triage, duty days: 1.1 hrs/day
Triage, other days: 1.0 hrs/day
Total triage: 42h 15m

37% of all triage time fell on the 14 duty days logged in this period.

A typical day

07:00Not usually working
08:00Direct care
09:00Direct care
10:00Direct care
11:00Direct care
12:00Practice
13:00Supervision
14:00Direct care
15:00Direct care
16:00Direct care
17:00Indirect care
18:00Not usually working

Cognitive load

Days logged: 41
Duty days: 14
Interruptions: 305
MDT queries: 270
Patient complexity: 3.3/5
Mental demand: 3.5/5

Across 41 answered days, lists rated 3.3 out of 5 for clinical complexity — 3.7 on duty days against 3.1 on other days.

Duty days carried 11.4 interruptions on average, against 5.4 on other days, and were rated 4.4 out of 5 for mental demand against 3.0.

Workload & cognitive load trend

Across 41 scored days your mental demand averaged 3.5/5.

Continuity, measured two ways

Externally calculated

64%

UPC · Q2 2026 · Published dashboard import

Felt by clinicians

3.5/5

“How well did you know your patients today?” · 41 days answered

A difference between the two figures is not evidence that either is wrong — and on its own shows no cause.

Continuity of care

Across 41 answered days your continuity averaged 3.5/5. This is a pattern in the diary, not a conclusion about cause.

What a clinical session costs

Direct care a clinical session: 2.8h
Indirect care a clinical session: 0.7h
Practice development a week: 1h 33m

Across 82 clinical sessions in 41 logged days. Practice development is shown as hours a week, because it does not happen inside clinical sessions.

BMA Scotland — Sustainable Working in General Practice · June 2026

Advice on this page is written against this guidance, across the six workload domains (3.1 direct care to 3.6 professional responsibilities).

Whole-practice capacity
Judge the work against the team's total capacity, not any one person's stamina.
Invisible work validation
Indirect, supervisory and organisational work is real work and must be counted.
Local context and flexibility
There is no national template — the practice's own pattern decides what is workable.
Permission to think differently
Redesigning rotas, sessions and templates is legitimate practice, not a sign of failure.

AI analysis

A sample of what this card writes inside the app, from your own logged days:

Across the days logged here, contacts were above the guide of 25 on most days rather than on a few, and the busiest day was well above it. Consulting time is close to the 3 hour guide for a session, so the remaining work is happening after sessions. That is where the roughly ten hours a week outside contracted sessions come from.

Duty days stand out: interruptions and self-rated demand are both higher on duty days than on other days, even though the average across the period looks steadier. Two fifths of clinical work is triage, results and correspondence rather than consultation, so a change that only shortens clinic lists would move less than it looks.

Worth discussing with colleagues: whether duty is split, whether admin time is genuinely ring-fenced, and how much workload is being absorbed beyond sessions. These are figures to take to a partners’ meeting, not a verdict on any individual.